TERMS & CONDITIONS OF USE

TERMS & CONDITIONS OF USE

Last Updated: February 2026

These Terms & Conditions govern your purchase and use of products sold by TopLift Pros® (“Company,” “we,” “us,” or “our”). By purchasing or using our products, you agree to these Terms.

LIMITED LIFETIME WARRANTY

1. Warranty Coverage

TopLift Pros® warrants to the original purchaser that the structural metal components of the product will be free from defects in materials and workmanship for the lifetime of the product, beginning on the later of:

  • The date of purchase, or
  • The date of delivery.

If a defect in covered components is verified by TopLift Pros®, we will, at our sole discretion:

  • Repair the defective component, or
  • Replace the defective component with a new or refurbished part.

If repair is not commercially reasonable, we may replace the product or issue replacement parts.

This warranty applies only to the original purchaser and is non-transferable.

Proof of purchase is required for all warranty claims.

2. Warranty Exclusions

This Limited Lifetime Warranty does not cover:

  • Normal wear and tear
  • Cosmetic damage (including powder coat wear)
  • Casters, cables, straps, fasteners, or components subject to wear
  • Improper installation or assembly
  • Misuse, abuse, negligence, or accidents
  • Unauthorized modifications
  • Improper storage
  • Non-specified purposes
  • Damage caused by weather, lightning, flooding, or other natural events
  • Theft or vandalism

This warranty also does not cover damage to:

  • Persons
  • Vehicles
  • Property
  • Structures
  • Other equipment

3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Your sole and exclusive remedy is repair or replacement of defective components.
  • TopLift Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • We are not liable for damage to vehicles, hard tops, doors, paint, glass, property, or personal injury arising from use or misuse of the product.
  • Total liability shall not exceed the original purchase price paid for the product, excluding tax and shipping.

All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.

Some states do not allow limitations on implied warranties or incidental damages; therefore, certain limitations may not apply to you.

4. Warranty Claim Process

To initiate a claim, contact:

Email: info@topliftpros.com (Preferred Documented Method)
Phone: 321-425-4336

You must provide:

  • Proof of purchase
  • Description of issue
  • Photos or videos upon request

Products may not be returned without prior authorization.

RETURNS & CANCELLATIONS

Order Processing

Orders are processed promptly. Once processed or shipped, orders cannot be canceled.

Returns

Returns are accepted within 7 days of delivery, provided:

  • Product is unused
  • Product is in original packaging
  • Product is in resaleable condition

A 20% restocking fee applies.

Customer is responsible for return shipping and insurance. Damage during return shipment is the sole responsibility of the customer.

Bundled products must be returned in full. No partial returns accepted.

Authorized returns must be shipped to:

Savannah River Logistics
385 Morgan Lakes Industrial Blvd
Pooler, GA 31322

PRICING

Prices are subject to change without notice. Promotional pricing applies only during the active promotion period and is not retroactive.

We reserve the right to correct pricing errors.

SHIPPING & TITLE

Risk of loss transfers to the customer upon delivery to the carrier.

It is the customer’s responsibility to inspect packages upon delivery and report shipping damage promptly.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any dispute shall be resolved exclusively in courts located in Brevard County, Florida.

PRIVACY POLICY

TopLift Pros respects your privacy.

We collect only information voluntarily provided by you through purchases, contact forms, or communications.

We do not sell or rent personal information.

Information may be shared only as necessary to:

  • Process payments
  • Ship orders
  • Provide customer service

Sensitive information is transmitted via secure encryption (HTTPS).

You may request access, correction, or deletion of your personal data by contacting info@topliftpros.com.

We reserve the right to update this Privacy Policy. Changes will be posted on this page.

MOBILE TERMS OF SERVICE (SMS)

By opting into TopLift Pros SMS communications, you agree to receive recurring automated marketing and transactional messages.

  • Consent is not a condition of purchase.
  • Message frequency varies.
  • Message & data rates may apply.
  • Text STOP to +1-866-259-7341 to unsubscribe.
  • Text HELP for assistance.

Wireless carriers are not liable for delayed or undelivered messages.

We are not responsible for delivery failures or errors in SMS communications.

CONTACT

TopLift Pros®
Email: info@topliftpros.com
Phone: 321-425-4336